FAQs

iSmash is quickly becoming a recognized leader in the entertainment industry. We encourage potential franchisees to research local market awareness by talking to community members and checking online and social media presence to gauge the brand’s recognition.

iSmash has been operating since 2018, starting with our original location in Rochester, NY. We expanded with a second location in Syracuse, NY in 2021, the same year we began franchising​.

We offer franchise opportunities in various regions. Please contact us to learn more about availability in your desired location. Our team will assist you in finding a suitable space in high-traffic retail areas​.

Owning an iSmash franchise involves managing a team of 6-10 part and full-time employees to deliver unique experiences to customers. Franchisees undergo a comprehensive initial training program and receive ongoing support from our dedicated team.

Franchisees have significant control over day-to-day operations, including pricing, promotions, and staff management. While adhering to our brand standards, franchisees can also customize their locations to fit their market needs​.

We currently offer franchises in all U.S. states.

We offer multi-unit development agreements with discounts for three to five units, as well as master franchising.

We provide extensive support, including pre-opening assistance, marketing, IT, and operational support. Our team is available whenever needed to ensure your success​.

Our initial training program includes online modules, live webinars, and onsite training at an iSmash location. This training covers all aspects of running a franchise, from operations to marketing and employee management​.

Yes, we offer continuous training and a dedicated support representative. Our support teams are responsive and available 7 days a week to help with all aspects of your business.

Yes, we provide tools and resources for employee recruitment and management. However, franchisees are responsible for the day-to-day management of their employees​.

We connect new owners with financial advisers to help navigate financing options. Franchisees are responsible for managing their finances, but our partnerships with suppliers help secure the best deals for your location​.

iSmash offers robust marketing support, including a comprehensive marketing manual, grand opening strategies, digital marketing management, and social media campaigns​.

The total investment to open an iSmash franchise ranges from $349,743-$779,511, with a minimum net worth of $250,000 and $100,000 in liquid assets​.

While iSmash does not provide direct financing, we are listed in the SBA Franchise Directory. We have a SBA funding partner familiar with the brand we can connect you with to get started.

While we cannot guarantee specific earnings, iSmash locations have an average net profit of $232,285* and a profit margin of 27.6%* based on our 2026 Franchise Disclosure Document. We provide detailed financial information in our Franchise Disclosure Document (FDD) and encourage you to speak with current franchisees.

The initial franchise fee for an iSmash location is $59,950, with discounts available for veterans​.

Royalties are 6% of gross sales.

Yes, we offer a discount on the initial franchise fee for qualified active-duty military and veterans​.